Our Commitment to GDPR
bold-muse is committed to protecting the personal data of all individuals, including those residing in the European Union and European Economic Area. This page outlines how we comply with the General Data Protection Regulation (GDPR) and explains your rights under this regulation.
Data Controller Information
bold-muse acts as the data controller for personal information collected through our website and services. Our contact details are:
bold-muse
250 University Avenue, Suite 800
Toronto, ON M5H 3E5
Canada
[email protected]
Legal Basis for Processing
We process personal data under the following legal bases:
Consent
Where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to communications or accepting cookies.
Contract Performance
Where processing is necessary to perform a contract with you, such as delivering training services you have purchased.
Legitimate Interests
Where processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms.
Legal Obligation
Where processing is necessary to comply with applicable laws and regulations.
Your Rights Under GDPR
If you are located in the EU/EEA, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects.
Exercising Your Rights
To exercise any of your rights under GDPR, please contact us at [email protected] with your request. We will respond to your request within 30 days. We may request verification of your identity before processing your request.
International Data Transfers
As bold-muse is based in Canada, personal data collected from EU/EEA residents may be transferred to Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where we transfer data to other countries, we ensure appropriate safeguards are in place.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the context and the nature of the data.
Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit
- Regular security assessments
- Access controls and authentication measures
- Staff training on data protection
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of individuals, we will notify the relevant supervisory authority within 72 hours. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
Complaints
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a data protection supervisory authority in your country of residence.
Updates to This Page
We may update this GDPR information from time to time. Changes will be posted on this page with an updated date.